The 13X Blog

Inventory Management Is Broken—Here’s How AI Fixes It
Let’s be honest: most inventory management systems are stuck in the past. Manual counts, clunky spreadsheets, and “gut feel” reordering are still the norm in too many businesses. The result? Stockouts, overstock, wasted cash, and a constant scramble to keep up. If you’re still relying on old-school methods, you’re not

Inventory Management Is Broken—Here’s How AI Fixes It
Let’s be honest: most inventory management systems are stuck in the past. Manual counts, clunky spreadsheets, and “gut feel” reordering are still the norm in

Boost Your Business with AI: Customer Support Ticket Routing
Your company receives hundreds of customer support requests daily through email, web forms, and chat. These tickets cover a range of issues: technical problems, billing

Choosing an ERP Go-Live Date: Timing is Everything!
We’ve seen our fair share of ERP implementations. From sprawling multinational corporations to nimble startups, one thing remains constant: the go-live date is a make-or-break

The Business Analyst Showdown: ERP Implementor vs. Client-Side
An ERP (Enterprise Resource Planning) implementation is a pivotal moment for any organization – a chance to streamline operations, unlock new efficiencies, and fuel sustainable

7 Reasons to Consolidate Your Technology After a Merger
Mergers create complexity. For owners, M&A advisors, and leaders of newly acquired companies, the challenge is to quickly streamline operations and unlock synergies. The fastest

Bridging the Middle Ground: The Key to Digital Transformation Success
Digital transformation is more than just a buzzword—it is a complex journey that organizations undertake to remain competitive and relevant in a rapidly evolving technological

Why Your Business Should Run Like a Relay Race—Not a Set of Silos
Most business owners don’t always realize it, but getting all the moving parts of a company to work in harmony is a lot like running

The Missing Link in ERP Success: Why Business-First Project Managers Are Essential for Implementation Partners
ERP implementation partners are experts at configuring systems, integrating modules, and ensuring technical requirements are met. Yet, even the most technically flawless ERP projects can

Technology Readiness: A Critical Factor in the Business Exit Process
Preparing a business for acquisition? Financials often take center stage. Yet, beneath the surface, technology can quietly shape the outcome of the sale. For both

How to Communicate Tech Needs with Clarity: The Power of Process Mapping
This week, we tapped back into a technique that’s been a cornerstone of our consulting toolkit for years: process mapping. It’s easy to overlook the

Why Manual Order Entry Is Costing Your Business—And How ERP Solves It
Order entry should be simple. But for many businesses, it’s a daily struggle that drains productivity, frustrates staff, and disappoints customers. Let’s break down the

Is Old Technology Holding Your Business Back?
You’ve built something real over the years. You’ve weathered storms, scaled up, and carved out your position in the market. The systems you put in